Leatherier Return and Refund Policy

At Leatherier, we are confident that you will love our products. However, if for any reason you are not completely satisfied with your purchase, we offer a comprehensive return and refund policy to ensure your satisfaction.

  1. Return Eligibility:
    • Our jackets are crafted with the highest quality materials, but if the product does not meet your expectations, you are eligible for a return within 14 days of receiving the product.
    • The item must be unworn, unwashed, and in its original condition with all tags attached.
  2. Process for Returns:
    • To initiate a return, please contact our customer service team to receive a return authorization.
    • Ship the jacket back to us at your own expense. As soon as we receive the returned jacket, we will process your refund or exchange.
  3. Refunds:
    • Once we receive and inspect the returned item, we will notify you of the status of your refund.
    • If approved, your refund will be issued within 4 days of receiving the jacket, and a credit will automatically be applied to your original method of payment.
  4. Exchanges:
    • If you need a different size, we offer hassle-free exchanges. Simply indicate your desired size when you contact us for a return authorization.
    • We will ship out the new size as soon as we receive the original item.
  5. Conditions:
    • The customer is responsible for return shipping costs unless the return is due to a defect or error on our part.

We are committed to ensuring that our customers have a positive experience with our products and services. Should you have any questions or concerns, please do not hesitate to contact our customer support team.

Thank you for choosing Leatherier.

CONTACT US:

Trade Name: Leatherier
Phone: +1 (917) 384 1257
Email: support@leatherier.com
Business Hours: 9:00 AM to 4:00 PM
Address: 117 Buscher Ave Valley Stream, New York 11580, USA