At Leatherier, we take pride in delivering your custom leather jackets safely and on time. This shipping and delivery policy explains how we handle and ship your orders from our workshop to your doorstep.

Processing Time

  • Business Days: Monday – Saturday
  • Handling Time: 1–3 business days after order confirmation
  • Order Cut-off Time: 2:00 PM EST (GMT-04:00)

All orders begin processing as soon as payment is confirmed. During busy seasons, processing may take slightly longer—but we’ll always keep you informed.

Shipping Time & Partners

  • Estimated Delivery Time: 3–7 business days after dispatch
  • Courier Services: DHL Express, FedEx, UPS, USPS

We work with trusted global courier services to ensure fast, safe, and reliable delivery of your premium leather wear.

Dispatch Time

Your jacket is usually dispatched within 3 business days. In rare cases—like customisation or peak season—it may take slightly longer. Rest assured, we aim to ship your order as quickly as possible.

Domestic & International Shipping

We proudly ship to the USA, UK, Canada, Europe, and select international destinations.

  • Domestic Delivery: 3–5 business days
  • International Delivery: 5–10 business days (may vary due to customs clearance)

Please allow extra time for international deliveries, especially during holiday seasons.

Order Tracking

Once your order is shipped, you’ll receive an email with a tracking number. You can track your shipment via our website or directly on the courier’s tracking portal.

Delivery Attempts

If you are not available at the time of delivery, our shipping partners will re-attempt delivery. They may also leave a note with further instructions or direct you to pick up your parcel from the nearest courier location.

Shipping Charges

We offer free standard shipping worldwide. However, additional charges may apply for:

  • Remote area delivery
  • Expedited shipping requests (contact us before placing your order)

Missing or Damaged Items

Received a damaged item or your package is missing something? Don’t worry—just contact us at support@leatherier.com, and our team will resolve the issue quickly and professionally.

Returns & Exchanges

For details on how to return or exchange your jacket, please visit our Returns & Exchange Policy page.

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CONTACT US:

Trade Name: Leatherier
Phone: +1 (917) 384 1257
Email: support@leatherier.com
Business Hours: 9:00 AM to 4:00 PM
Address: 117 Buscher Ave Valley Stream, New York 11580, USA